Sunday, September 2, 2007

Multi-Day Paypal Subscription Outage Not Going Over well

The I.T. Industry is taking a big hit to our already strained level of prestige this weekend with Paypal's Subscription Outage. The subscription service stopped working on Thursday, August 30 and on September 1, PayPal advised that the issue would be fixed by September 5 or 6, and that all outstanding subscription payments would be collected.

I can sympathize that Paypal's I.T. department were likely either out pocket or going out of pocket for the Labor Day weekend. But if this outage could have been prevented by not doing the software release just prior to the long weekend, or a better job of testing of the release prior to putting it into production, it not going to be good news for the I.T. industry.

There is a lot of talk about the outage going on, check out Center Networks What's Going On With PayPal? Is eBay Communications Clueless? and Tech Crunch's Multi-Day Paypal Outage.

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