Wednesday, August 15, 2007

I.T. Failure = Sputtering Network Card Strands 17,000 People at LAX


For the I.T. Failure file, as much scrutiny as the Airline / Airport industry has come under in recent years you would think that the systems and software would have been throughly exmined. But as last weeks outage would demonstrate it hasn't been examined enough.

We Need Backup: Sputtering Network Card Strands 17,000 People at LAX - Gizmodo states:

"Consider that one faulty network interface card stranded 17,000 people for nine hours last weekend at Los Angeles International Airport. According to government officials in charge of the infrastructure at the airport, a network card inside one computer experienced 'a partial failure that started at about 12:50 p.m. Saturday,' and then the house of cards that is the LAX Airport computer network came crashing down, stranding a gigantic crowd of people for the better part of a day. What kind of system is this that can completely fail when just one relatively tiny piece isn't quite working properly? It makes us wonder what other important pieces of infrastructure hang by such a delicate thread. Sure, the LAX computer system is destined to be updated by October, 2008, but that won't be a minute too soon. Incidentally, on a personal note, I was just on board a flight on Monday whose hydraulic system completely failed at 37,000 feet. Fortunately, there were two backup hydraulic systems on board the Bombardier CRJ-200ER regional jet, allowing the plane to turn around and fly back to the airport whence"
Too bad they haven't considered redundant computer systems, like they have hydraulic control systems on Airliners.

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