System Test Blamed For United Air Lines Glitch

Yesterday's grounding of United Airlines flights was caused by an operational error during routine system testing of United Air Lines Inc.'s computer system. PC World reports The failure was in the computers used to dispatch flights.

The system test problem plus unrelated hardware problems delayed the restoration of services for nearly two hours. The glitch caused United to cancel 24 domestic flights Wednesday.

The outage occurred between 8 a.m. and 10 a.m. Central Time, causing delays across the country. About 268 domestic and international flights were delayed.

Looks like United needs to overhaul its testing procedures, I can't believe that they were doing system testing in production. Has I.T. funding got so bad in Airline industry that they can't afford a separate fail over system, or didn't they test the fail over process as they should have.

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